Description

Chatbot is a program installed on computers or mobile devices that imitates speech and conversation with humans. It uses speech processing techniques, decision trees and artificial intelligence.

Advantages

The Municipality’s Chabot operates as an alternative means of service and facilitation of the interlocutors (citizens, organizations, businesses) with the following advantages:

Uses existing written communication software.1. Uses existing written communication software.

2. Responds directly to enquiries in a variety of areas concerning news, services, contact details and special announcements of the Municipality.

3. Serves institutions, citizens, businesses and generally anyone who wants to be informed about the Municipality.

More information, here